other features, technologies or functionalities offered by us (collectively “SMT Services”) (including, without
limitation, any information you provide in relation to the SMT Services).
In order to operate the SMT Services and to reduce the risk of fraud, SMT (“SMT”, “our”, “us” or “we”), the data
controller, must ask you to provide us with information about yourself, including your credit or debit card and/or
collect and how we use that information. SMT takes the processing of your personal information very seriously
We will not sell or rent your personal information to third parties for their marketing purposes.
Please check the SMT website at https://www.shurdingtonmotorcycletraining.co.uk at any time for the most
sites are governed by their own privacy statements, and SMT is not responsible for their operations, including but
not limited to their information practices. Users submitting information to or through these third party websites
should review the privacy statements of these sites before providing them with personally identifiable information.
EU Payment Services Directive (2007/64/EC ) or any implementation of that directive in the European Union or
EEA (including, without limitation, the UK Payment Services Regulations 2009).
2. Information We Collect
To use the SMT Services, you must provide your name, address, phone number, and email address. In order to
make payments through the SMT
Services, you must provide credit card, debit card or bank account information.
Customer Service Correspondence
If you send us correspondence, including emails and faxes, we retain such information in the records of your
account. We will also retain customer service correspondence and other correspondence from SMT to you. We
retain these records in order to keep records of our relationship, to measure and improve our customer service,
and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records
if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting
demographic information or assessing users’ interests and needs. The use of the information collected will be
explained in detail in the survey itself. If we collect personally identifiable information from our users in these
questionnaires and surveys, the users will be given notice of how the information will be used prior to their
participation in the survey or questionnaire.
3. Our Use and Disclosure of Information
We collect, store and process your personal information on servers located in the UK operated solely by SMT and
elsewhere in the world where SMT facilities are located. Our primary purpose in collecting personal information is
to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your
personal information to:
provide the services and customer support you request;
resolve disputes, collect fees, and troubleshoot problems;
prevent potentially prohibited or illegal activities, and enforce our User Agreement;
customise, measure, and improve our services and the content and layout of our website;
Disclosure to Third Parties Other Than SMT Customers
SMT will not sell or rent any of your personal information to third parties for their marketing purposes and will only
disclose this information in the limited circumstances and for the purposes described in this policy.
Disclose information to the “Category” of third parties listed in the table below. The purpose of this disclosure is to
allow us to provide our services to you. We also set out in the table below, under each “Category”, non-exclusive
examples of the actual third parties to whom we currently disclose your account information, together with the
purpose of doing so, and the actual information we disclose (these third parties are limited by law or by contract
from using the information for secondary purposes beyond the purposes for which the information was shared).
Category Party Name Purpose Data disclosed
Agency Driving Standards Agency Naming of motorcycle test Driver Licence Number
With respect to the column titled, “Purpose”, each third party, with the exception of the regulatory agencies and
group companies referred to at the end of this table, is carrying out the purpose to fulfil obligations which SMT
has contracted with the entity to fulfil. The regulatory agencies are carrying out their purpose in accordance with
their regulatory objectives and requirements.
As with any other business, it is possible that in the future SMT could merge with, or be acquired by, another
company. If such an acquisition occurs, you consent to the successor company having access to the information
maintained by SMT, including customer account information, and such successor company would continue to be
Our Contacts with SMT Customers
We communicate with our users on a regular basis via email to provide requested services. We also communicate
with our users by phone to: resolve customer complaints or claims made by users via the SMT Services; respond
to requests for customer service. We use your email or physical address to confirm your opening of a SMT
account, to send you notice of payments that you send or receive through SMT.
5. Information Security
SMT is committed to handling your customer information with high standards of information security. We use
computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings
and files, and we authorise access to personal information only for those employees who require it to fulfil their
want to exercise your right to access your information or have any questions about this privacy statement, SMT’s
information practices, or your dealings with SMT, you can contact us by calling the customer service number
located on our website, or by writing to us at: Shurdington Motorcycle Training, Hatherley and Redding Cricket
Club, Shurdington Road, Cheltenham, GL51 4XA